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Shom's avatar
Shom
New member | Level 2
8 months ago

Unable to login as I'm not receiving the 6 digit code

Hi. 7 years ago I created account on dropbox and it worked normally. Few times I changed devices, but there was no problem with logging in. After some time, I could not log in anymore, even with acce...
Account Access
Dropbox Passwords
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi there Shom - sorry to hear you're having issues with this.

 

From what I gather you must be referring to one time code to log into your account - right?

 

If you can't find the email in your spam/junk folder as well, may we reach out via email to investigate further? 

 

Thanks!

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