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SamuriDJs's avatar
SamuriDJs
New member | Level 2
7 years ago

We are on the Advanced plan for business team - do we really have unlimited storage?

I hope I'm doing this correctly as I am new to this but - have I misunderstood something? The reason I'm paying the $75.00 a month is for unlimited storage for my partners and I to have space to stor...
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  • Rich's avatar
    Rich
    7 years ago

    If you have the Business Advanced or Enterprise package then it is unlimited storage, but you only get 3TB to start. You need to send a request in to Support to increase your storage as you get close to your current limit. Dropbox does this to make sure you're fully utilizing the space that you already have before adding more.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago

If you have the Business Advanced or Enterprise package then it is unlimited storage, but you only get 3TB to start. You need to send a request in to Support to increase your storage as you get close to your current limit. Dropbox does this to make sure you're fully utilizing the space that you already have before adding more.

  • Vittaldas's avatar
    Vittaldas
    Explorer | Level 4
    7 years ago

    Does it means we need to pay extra money when we cross 3TB storage limit?

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey Vittaldas, to re-iterate Rich’s reply above, our Business Advanced & Enterprise plans have access to unlimited storage, therefore in case you’re an admin, all you need to do is contact our Support team through your admin console if you’d like us to bump up your space. 
       
      Hopefully this addresses your storage-specific question, though I’m always here in case you’d like me to clarify in more detail, just let me know & I’ll follow-up with you as closely as possible. Happy Monday!
      • Vittaldas's avatar
        Vittaldas
        Explorer | Level 4
        7 years ago

        Thanks Jane. Understood that Dropbox will bump up the storage. I would like to know this will be at the same cost of $75 per month. Would like to know more clearly before i go for this plan. Could you be more specific in explaining this to me so that i will be sure of my plan?

         

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