You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox Signatures (Hello Sign) Changes I'd like to see.
This new update to Dropbox Signatures is terrible. Previously, I couldn't stop singing Dropbox Signature's (Hello Sign) praises. Here's the issues that I'm hoping Dropbox will fix: 1) Have had several instances where documents won't send out for a signature with no explanation other than "Try again later." (One instance has had to be resolved via a ticket). Other times it's fine. 2) Adding fields for signatures has been particularly problematic. Fields now take a long time to place on a document. They glitch and move very slowly across a document before I can place them where they need to go. Other times, they will just delete after I click and drag them from the menu bar. Previously, one could resize a signature box and newly created boxes would automatically revert back to that size (very convenient when doing multiple signatures that needed to be resized); however now any new boxes always inflate to a abnormally large signature field that I constantly have to resize (again - very time consuming when doing multiple fields for multiple signatures on multiple documents). In the past, one could also double click anywhere on a document and the previously selected signature field (e.g. - signature, date, initials, etc.) would populate right there on the page. Now, that feature is gone. Double clicking doesn't do anything. Instead one has to go over, click the desired signature field and then click back on the page every time. 3) A last feature previously available before the update was when adding signers you would enter someone's name and if they had signed documents in the past, their corresponding email would automatically populate in the signer's email line. This feature is no longer available. These may sound like minor things, but when you're sending multiple documents a day with multiple signature fields the time wasted quickly adds up. Previously, Dropbox Signature was perfect and I couldn't praise it enough. This new update needs to be updated again to include these features or reverted back to the previous interface.
Lost with new Dropbox Sign release.
Hi, I have been using the drop box sign for a long time and it completely satisfy my needs. The previous signers were recorded in the system so by simply type part of their name their email addresses will pop up for selection. An easy and clear process... With the new release, it becomes a nightmare. The signer recording is no more there. Everytime I need to retype the email addresses. Total time wasting!!! Also the default saving folder was changed. Previously it was always in the same folder which I defaulted at the beginning. So I can always know where it is. Now, it is defaulted to the folder which it was sent out. Unless you select it otherwise. So the signed in unsigned doc now in the same folder. Easy to got mixed. Also, prevouisly the focus was on the signing process. Direct and easy. Now, the focus is half sign and half editing. How will Dropbox sign be more powerful than any simpliest editing tool in the market? No chance. Any free editing app will be more powerful than Dropbox. So what add more feature for editing? User already know they need to edit the doc before upload to sign. What is the point of adding more editing feature but complicate the signing process, which is what dropbox sign is for? I completely lost my mind. Also there is no any supporting of the new released features. To be frank, I do not know how to use the new features but now I do not know those old features neither. I have to consider to unsubscribe it and choose other signing tools next year. Unless some of the features can be returned, such as the remembering of the signer emails.
Dropbox Sign error with pending signatures
We use Dropbox sign to send our school registration paperwork. After sending about 40 requests, my requests stopped appearing on my Dropbox Sign Home Page. I can still find them in my pending signatures tab but when I click "view info" it shows that the request never sent and there is a error triangle displayed by each name instead of the usual envelope logo. Last time I had this issue, I deleted the template I was using and created a new one...I did that this time and it did not fix the issue. We are on a tight deadline to get this paperwork out so help would be greatly appreciated.
adding attachment to dropbox sign template
Hello, I was hoping to add an attachment feature to the templates that I had setup on dropbox sign. I wanted my customers to be able to attach any documents they might need to attach to the template but I can't find that feature/icon when creating a template. Docusign seems to have this feature, does Dropbox?
Dropbox Sign - How can I change email of signers?
I sent a document, but they no longer have access to that email and want it sent to their new email; I can't see an option to update an email? There are multiple signers on the document, and don't want to void the full document and resend, given others have already signed. Is there an option to change an email of a signer?