We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Dropbox desktop app not working on MacOS Sonoma 14.5
my desktop app stopped working, when I click the home icon it continually says "connecting components" without ever getting there. any changes I make to files on my desktop are not visible in the online webpage or on the app on other devices. I have deleted and reinstalled the program multiple times to no avail. I am running macOS Sonoma 14.5 and the current dropbox installation is version 204.4.5420.
The Dropbox icon is gray in my menu bar and the desktop app won't start.
Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects. This has now happened on two macs. I've tried everything. Can still access my dropbox on the web. I want to upgrade but not when this is happening. Help!
My Dropbox is syncing & indexing 65000+ files.
My dropbox is syncing nonstop, states 65000+ items are indexing. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. I tried quitting dropbox and reopening several times. Even updated and restarted my Mac several times but the number of items kept going up. Dropbox version: v211.4.6008 Macos: 15.1Dropbox icons and folder status on a Mac. I need further explanation.
Sometime ago, I set my Dropbox preferences such that everything is "available off-line" I want this arrangement because I deliberately purchased a new MacBook with plenty of storage space so I want everything always available regardless of Internet connections. Within one example folder, I am examining its contents and I get a mix of the following icon indicators, which in my mind should all be uniform as in… ‘green circle with white check’ because I want everything available off-line. That appears to be generally true with all the standalone files within this example folder however nested folders are generally the white circle with the green checkbox. This brings me to the DB icon definition page and looking under the folder column where the explanations for the two icons strike me as being two ways of saying the same thing, In the first everything's available off-line, in the second* saying that there are “no online only files” is that not another way of saying that everything is local and available off-line? Can someone explain this to me?. Green Circle with white check icon = “For folders, this icon means all files in the folder are available offline.” *White circle with green checkbox icon = “…but no online-only files…” Thanks, Paul
What is the empty cloud icon next to my files on my Mac, and how to remove it?
Buongiorno e buona domenica. Ho un problema con il mio Mac e la mia app di Dropbox. Finito l'ultimo aggiornamento del mio Mac, improvvisamente al riavvio mi ritrovo tutti i file e le cartelle (che erano sulla mia scrivania visibili in modalità off-line) con una piccola nuvoletta vuota in basso a destra. Ho letto che è indice di sincronizzazione con dropbox, ai quali posso accedere solo se sono on-line. Premesso che io vorrei disinstallare dropbox , ma vorrei capire come interrompere questa sincronizzazione e riportare i file e le icone allo stato originale senza nessuna nuvoletta e che essi siano visibili off-line come file archiviati sul disco rigido del mio Mac Grazie a chi saprà aiutarmi
