You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Family plan with more shared space !
Hi.... Is there any movement with regards to the ability to increase the Family Plan Storage Space. The Dropbox statement below hasn't changed for some considerable time - well over a year from memory. Thanks in advance Dropbox Family plan FAQs - Dropbox Help Can I buy more storage space? We’re working on a Family plan with more shared space, but an upgrade isn’t available yet. Individual Family members can free up space bydeleting unused files and folders, or they can opt out of Dropbox Family andchoose an individual planthat meets their needs.
Desktop says out of space, even though I'm on Business trial
I signed up for the Business Trial account that is supposed to provide 9Tbs of space. I downloaded and installed the Desktop app and attempted to back up some folders containing photos from my 4Tb drive. However, I would get "not enough space" errors. Dropbox email support said I only had the free 2Gb account, and when I sent the email verification for the trial account, they ignored me and just closed the ticket. Both use the SAME email address and when I log in online, it says I have the Business Trial account. I then contacted Dropbox chat support, but they said that Dropbox creates copies of my files locallybefore they can be copied to the cloud and that's why I get out of space errors. This doesn't make sense, as that would mean my drive would need to be less than 50% full before I could upload my stuff.
