You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can't sign in to team account
Hi, I'm using a private dropbox account and received an invitation for the company I work with. When I want to add a team account I get the (error) message: "Sign in to a team account". The accounts are all basic plans. A colleague of mine has the same setting and it worked. BestCan't access the codes for two step verification and backup codes not working
Here is a strange occurrence. My colleague, has a professional account with 2-step verification enabled. She ported her mobile to Google Canada and now, she can not receive text messages and DropBox does not offer the option to call with the 6-digit code to login. She tried her backup codes and they did not work. Also, there was an option to send a notification to her Pixel4 but that never came. Basically she cannot login to her Professional account. All her credentials are the same (i.e. password, phone number, email) She just can't receive text messages. We couldn't find any other viable contact methods for her to get support so I'm inquiring here on her behalf in this post. Please help!