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Forum Discussion
Misuse or mistake using my email address
I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email address. It's difficult to understand. I could reset the password using my email address. It should not be possible.
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Monday, October 25th, 2021 at 20:11, Dropbox <no-reply@dropbox.com> wrote:
Bonjour daskip,Pour finaliser votre inscription, nous n'avons plus qu'à valider l'adresse e-mail de votre compte .Profitez bien de Dropbox !
- Hi I have had exactly the same with the same name.
I went into the account, reset the password and deleted the account but would like confirmation that my files are secure.I also had the same mail an also went into the account, reset the password and deleted the account but would like confirmation that my files are secure.
This happened to me as well. I've just used my email to reset the password and take control of the account. Can Dropbox provide any info on the person doing this?
Hi,
I have exactly the same problem. I haven't used this DB account for a long time, but suddenly noticed that my name has changed to "daskip tgay".
On my inbox I found a request in French to reinitialize my password. It was in October 2021, I don't remember if I did anything with it.
I guess I didn't lose my files, there were few, but they were business files and I need to know if they could have been copied! If so, I must report it to the employer quickly!
Can you explain what happened? Has our accounts been hacked? Has the problem been resolved?
Marcin
- Walter
Dropbox Staff
Hey MarcinM, sorry to hear about this.
Can you take a look at your account's Security page to see if there's any unidentified device or web session listed there?
Also, have you changed your account's password since you received that email?
- I’m not sure about the other user but I didn’t see any devices or seasons that were unknown. Is there no one on the security team concerned about this? I think I’m still within my 180 days. Can you have them pls check again? Thx.
