You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
“No preview available” error message, when trying to preview a file on the mobile app
Just today, I started getting this message when opening files that I’ve been able to open in the past, it says “No preview available. To view this file, open it on your computer. I use my iPad & iPhone 99% of the time to open my Dropbox files.
Why is my Dropbox link not giving people the option to Download on their iPads?
I have been testing a link for a folder in my Dropbox. I have a paid subscription. When I share the link with someone to download the file on their iPad, it only gives them the option to Save to Dropbox - which is not what it is supposed to do. I don't get this on my iPad when I use the link - and I am not signed into my Dropbox on my iPad. Also, because I have been troubleshooting it seems that if the recipient has the Dropbox app - this is occurring. I am not sure if this is what is causing this to happen, but I don't think so. Is there some glitch now that if someone has the Dropbox app on their iPad that if they get a Dropbox link they can only save to their Dropbox? If so, this needs to be changed. It does not allow them to download to their iPad - only Save to Dropbox - even if I force the link by using dl=1! Has anyone else had this issue? Dropbox, we need this issue fixed. I have seen others have written with similar issues and they have not been addressed. Clearing the cache and using another browser does not fix this issue.Looking for feedback on how the mobile app preview experience can be improved
Hi my name is Aska and I'm a member of the mobile app team at Dropbox. I'm currently working on improving the previews experience in our mobile app and I would love to hear some customer feedback on any of the following: Are there certain actions or workflows that are difficult to access on this page? What are some things that you would like to do on this page? Are you able to easily identify your file when previewing it? Does the page provide enough information about your file? What is your experience when it comes to opening and closing a file? And anything else that comes to mind This would help me get a better understanding of any issues with the file preview experience on mobile and hopefully assist us in make some improvements to how you preview files on mobile in the future. So if you have any experience with previewing files on mobile, be it good, bad or indifferent, I'd really love to hear about it. Thanks in advance, and have a great day!Using full screen view of PowerPoint on iOS (iPad) jumps between slides
I have a problem where using full screen on a PowerPoint (.pptx) presentation will show me a different slide than what I started from. This behavior gets worse the more slides the file contains. As an example, going into full screen (by tapping ones) on slide 20 will land you in between slide 24 and 25 in a file of 45 slides. Exiting slide 24 in the full screen mode will return you between slide 19 and 20. This makes it almost impossible to use the full screen view of PowerPoint on both iPad and iPhones. The Dropbox app is updates to version 322.2 on iOS 16.4 but the issue have been there across multiple devices for the last 5 months. Can anyone help with a solution or help to get this reported as a potential bug?
Cannot view a shared video
I belong to a large network that sends shared videos via Dropbox. No one is having an issue viewing except me. when I click the link I cannot view the files instead I get a page that says my Dropbox is out of space but this happens only on my tablet ..it’s an Apple iPad. I can watch the video on my MacBook and iPhone. The video senders and I have exhausted all ideas to resolve this issue. I do not have any saved files on Dropbox on any of my devices. I am trying to view only.
