You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Windows
87 Topics
Dropbox options missing in right-click menu on Windows
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version:183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was reading older posts of same issue and not sure how to proceed? Downgrade to older stable and disable updates for a while? Thanks PetrSolved36KViews4likes86Comments
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday morning. I checked my other workstation (also always on) and Dropbox wasn't even running. I launched it, and it pretty immediately ran a "one time update". Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). This has been running for 24 hours without making any apparent progress, despite the drive being materially in sync with my first workstation (using BeyondCompare to check). Plus not enough system activity to indicate any actual indexing or download was taking place. I paused workstation 2, uninstalled dropbox on workstation 1 and reinstalled it. Just prior to this, workstation 1 was "stuck" uploading 2 files and downloading 7 files, which it had been on since last night. Workstation 1 now shows "indexing" for around 8k files and "downloading" for 9k files. Trouble is, Resource Monitor doesn't show disk activity or network activity for that kind of activity. What's going on? I was perfectly in sync as of Saturday morning and over the last 24 hours it's gotten bad. Oddly, my laptop ("laptop 1") is apparently fine, showing more or less normal sync status as far as I can tell (and is on build 88.4.172).19KViews0likes165Comments
Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved about 2 GB of files to trash on the web interface and also deleted them from my local Win10 drive (in retrospect I should have maybe done only one or the other). I figured I needed to reinitialize my Win10 machine since everything was on the cloud. So I 1) made a copy of my local Dropbox folder 2) Broke the link from my web interface 3) Uninstalled Dropbox 4) Deleted the AppData/Local/Dropbox folder after making a backup copy of that 5) Downloaded new version of Dropbox and installed, trying to skip backup of documents, desktop (and more). 6) Dropbox has been running now for hours and no online files are displaying and the one file that I transferred to my local folder is also not uploading. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0.1 Mbps every minute or so). 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc., I can't access those settings. I don't see the 'import' tab mentioned elsewhere in the forums. I have a 'backup' button, and the dialog reports 'This PC: Automatically back up your Desktop, Documents, and more' but there is no checkbox to turn it off. But I don't see changes online or where to find if it trying to backup these items. But it has been running a long time and I don't see any progress. I appreciate suggestions to reinitialize my local computer! I am baffled that the reinstall did not fix it and breaking and restoring the link. I have been nervous to make changes on my other two devices. Additonal info: after looking at https://help.dropbox.com/installs-integrations/sync-uploads/files-update-issues, I find nothing in my Symantec quarantine. My hard drive has about 250GB free. The subfolders under .dropbox.cache are empty. I am on a managed computer, so I am unable to turn off the firewall, but Dropbox is enabled through the firewall when I look at the entries. I turned off my Symantec Endpoint protection, but that did not help. When I sign out and relink, selecting Advanced, and then Selective sync. Dropbox cannot get a list of folders and after a short delay reports 'Unable to connect'.Solved12KViews0likes34Comments
Very slow opening files and folder
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances. Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should. How can I fix that? Thanks. EDIT: apparently there's a conflict between Dropbox and iCloud for Windows; deleting the latter, Dropbox app works.Solved9.1KViews4likes18CommentsDropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network drivers. I kinda need this to work to do my job on Monday morning :'(Solved9KViews0likes17Comments
Files stuck "downloading", PC not syncing, CPU overloading!
A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. I couldn't really find anything because the icons would not all appear; windows explorer kept hanging while displaying the icons. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files". Exasperated, I removed a large mixed-state folder from local sync that I suspected was the problem. I ended up with "downloading 20 files" and still nothing syncing properly. (The folder I removed is still there, although Dropbox was very busy just after I removed it from local sync.) There's now a huge drag on my system as Dropbox monopolizes my CPU. I can't even see the sync icons any more because Windows Explorer hangs indefinitely if I go to any icon view. I've had to turn off Dropbox just to use my PC. I have: restarted Dropbox. Updated Dropbox to 91.4.548. Restarted my PC. I am on Windows 10. Thanks for any help!Solved8.8KViews1like15CommentsDropbox Problem with Preview Pane in Windows 10 Explorer.
Just wondering if anyone has encountered a strange problem, the issue is when in MS Windows Explorer > Navigating to Dropbox Folders and having Windows Preview Pane opened in Windows Explorer. The file shows up on the preview pan,but once you click away or continue to the next file then go back to the previous file the preview pane doesn't show a preview no longer. The work around ive found was to right click on the file and set to online - only in which case it allows for 1 preview pane viewing then it no longer works until i do it again. Is there a better solution to this issue?7KViews1like37Comments
File cannot be accessed by the system
I have a paid account from Dropbox Plus. When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. This happens with all of my jpg and other photo files. I have been able to access all of these files in the past. It's only since I moved to Windows 11 that this has started.Any help is appreciatedSolved6.7KViews0likes8Comments
