We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Not receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've addedno-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out PeterNot receiving the verification email for my Dropbox account.
I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply dropbox email to my address book.....no luck with any of these.
I can't access my Dropbox Plus account; a one-time code is sent to my old address.
Hello, I have the following problem. My Dropbox Plus account is linked to an email address that no longer exists because it was changed. When logging in, the code is sent to this old email address, which I can no longer access. You can bypass this with the code by clicking "Having trouble receiving a code?", but unfortunately, this doesn't work for me. How can I log in without a code so I can change my email? Thanks in advance!
I'm not getting the email to verify the email address of my Dropbox account
I am not receiving verification email to verify account. I have added no-reply as a contact, checked junk/spam folder, whitelisted the domain/email in Office 365 tenant. Is there a way for me to contact a support at Dropbox to make sure the email is being sent on their end?
Mistyped email results in not being able to verify account
I was sent a DB link for work. Dropbox asked me to verify my email address. In a rush, I inputted a typo in my email address. This has resulted in Dropbox sending all my verifications to someone who doesn't exist. I can't see how to reset my verification so I can input the right email. There are only steps to resend to the wrong address. Our IT can't resolve this either.
