Mistyped email results in not being able to verify account

Question

I was sent a DB link for work. Dropbox asked me to verify my email address. In a rush, I inputted a typo in my email address. This has resulted in Dropbox sending all my verifications to someone who doesn't exist. I can't see how to reset my verification so I can input the right email. There are only steps to resend to the wrong address. Our IT can't resolve this either.

Nancy · Answer

Welcome to our Community, JRC_Camp!&nbsp;
&nbsp;
Out of curiosity, was the typo made in the email name or the domain?&nbsp;
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Let me know, and we’ll take it from there.

JRC_Camp · Answer

Thanks Nancy. Typo was in the email name (you'd think I would get that right).

Nancy · Answer

Thanks for clarifying that! In this case, I’d suggest setting up a new Dropbox account instead with the correct email address, and transferring any files you may have uploaded to Dropbox there.

JRC_Camp · Answer

Really? It's a work Dropbox so I would have to get IT to do I guess. The entire organisation is attached to them, so I can't move them anywhere. Can I just create the new Dropbox and link to all my old pathways?

JRC_Camp · Answer

Also. Just to be clear. This is only for links to view files on the web. All my other Dropbox stuff works and knows who I am.

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Mistyped email results in not being able to verify account

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