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Forum Discussion

Pelleba's avatar
Pelleba
New member | Level 2
2 years ago

Weird email regarding my quota

I got this mail that said "Eligibility confirmed: Pär, you'll lose access to your files if you don't act soon!"

I don't understand why? They said I could upgrade and pay for more space, but what has that to do with losing access to my files? Looked legit, but is it a scam?

Dropbox Basic
emails
Quota
Storage space
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Pelleba, thanks for bringing this to our attention.

     

    Could you clarify what email you're referring to?

     

    A screenshot (while hiding any personal info) would help me greatly!

    • Pelleba's avatar
      Pelleba
      New member | Level 2
      2 years ago
      Sorry no because I am on Phone and can't find a way to attach image to reply?
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        There should be a camera icon in the reply box, or you can copy and paste the image directly into the reply.

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