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Forum Discussion
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
- Walter
Dropbox Staff
Hi there herrliedholm, sorry to hear you're having issues with this.
Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, what's the desktop app's exact status and version as shown in your system tray at the moment?
Thanks!
- Walter
And is this only happening with online only files herrliedholm?
If so, I'd suggest making them available offline before trying to open them on your computer.
