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Nethergoat's avatar
Nethergoat
Helpful | Level 6
4 years ago

Can't access dropbox website on laptop

Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing ...
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  • Nethergoat's avatar
    Nethergoat
    4 years ago

    Right, good news! The solution posted in this thread solved the problem.

     

    Solution via the thread:

     

    1. Press Windows Key + R.
    2. Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
    3. Delete hosts file.
Nethergoat's avatar
Nethergoat
Helpful | Level 6
Hi Hannah,

No luck. Connected my laptop to my mobile data and can't access website still. I can access the website on my phone on both wifi and mobile data.

I even turned off Windows Defender Firewall and my anti-virus (Avast) but neither worked.
Nethergoat's avatar
Nethergoat
Helpful | Level 6
4 years ago

Right, good news! The solution posted in this thread solved the problem.

 

Solution via the thread:

 

  1. Press Windows Key + R.
  2. Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
  3. Delete hosts file.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Super! I'm happy you figured it out.

    Make sure to give me a shout if you need anything else!
  • williamlee1122's avatar
    williamlee1122
    Explorer | Level 3
    3 years ago

    thanks for sharing the link...!

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