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Forum Discussion
tgelhaus
4 years agoExplorer | Level 4
Documents, Downloads, and Desktop folders are gone on my MB Pro. Dropbox has folders but no files
Hello there!
So to preface, I'm relatively new to Dropbox, and only got it for a couple work gigs. But the moment it had access to my computer, it started creating a backup I think? Which, with...
Megan
Dropbox Staff
Hey tgelhaus, and welcome to our Community!
It seems you're referring to our Computer Backup feature.
Have you tried checking your account's Deleted files page here? If none of your content is visible there for you to restore, then I'd suggest looking into your device's trash, to see if you can locate it there.
Keep me posted on what you find, and we'll take it from there!
It seems you're referring to our Computer Backup feature.
Have you tried checking your account's Deleted files page here? If none of your content is visible there for you to restore, then I'd suggest looking into your device's trash, to see if you can locate it there.
Keep me posted on what you find, and we'll take it from there!
tgelhaus
4 years agoExplorer | Level 4
Update: I found a handful of folders in my Desktop folder that still have files! It's very strange tho..it's as if everything that hadn't synced with Dropbox yet by the time I messed with it got deleted, but whatever small amount of files HAD synced got saved...
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