One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
CHCLS
3 years agoNew member | Level 2
Getting an error (5XX) on the website
Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
- 3 years ago
lbateman
3 years agoNew member | Level 2
I seem to be getting a 5XX error. Trying to review work from my team but saying there's a server error. Wanted to report it to Dropbox. Didn't know if there is a place to track when this issue will be resolved. Thank you.
Thurston W.
3 years agoNew member | Level 2
Me too. I can get to DropBox via my phone app but I get the Error (5xx) page when I try through a pc browser.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!