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Forum Discussion
I have a problem downloading movie file to my Android
I needed to move a large file (1GB) from Dropbox to my local folder on Android. The file downloaded for a while, then out of the sudden the app disappeared. When I navigated to the file location - there was a local copy, but the size of the file was 0B. Any hints how to fix this? I'm on OnePlus 6T Android, Dropbox Plus plan.
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
- Jay
Dropbox Staff
Hi witek-27400, thanks for bringing this to our attention.
Could you try marking the file as offline first in the Dropbox mobile app?
Afterwards, try downloading or exporting the file to your device.
Keep me updated with any progress!
I think I have tried and failed. Finally I have found a workaround for the problem... but I can test it for you if you want. Tag me, so I know it is important - I will try to recreate the problem.
- Walter
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
