You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

carhogg's avatar
carhogg
Helpful | Level 5
10 months ago

The download button on the website doesn't work

Hi,   When I click this button to download files, nothing happens. How can I confidently make a backup on my hard drive of all files I have on dropbox?   Thanks, Charlie    
Download
Web
  • carhogg's avatar
    carhogg
    10 months ago

    This fixed the problem. I think the limit of 10,000 files or 20 GB was limiting it.  It is not good that no message of explanation came up. More importantly, downloading everything to a hard drive should be a simple single click.

    I was planning to drop dropbox, and I think this lack of functionality that seems obvious to me is making that more likely. I don't feel confident that I can get all my files out reliably.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey carhogg - sorry to hear about this.

 

Could you try clearing your browser's cache or using another browser and let us know how it goes?

 

Thanks!

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