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komrad9's avatar
komrad9
Explorer | Level 3
2 years ago

"Unexpected end of data" error when trying to unzip downloaded files

hello there,

 

I have an serious issue. While downloading bigger file (7zip 7,3GB file), after downloading (succeced according to browser), I'm trying to unpack file and there is an info "unexpected end of data". What can I do with this? I'm pretty sure that upload was succesfull and without trouble (LAN cable, no way it could be paused or broken during upload). Now I don't have wire but still very high speed wifi and I cannot download this file. 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey komrad9, thanks for joining us on the Dropbox Community.

     

    Are these files saved in your Dropbox account? 

     

    And are you able to access and open the files on our website as normal?

     

    What happens when you download them from a different browser?

     

    Let me know and we'll go from there.

    • komrad9's avatar
      komrad9
      Explorer | Level 3
      2 years ago

      Yes, they're on my account. I am able to acces them, but not in preview due to the file size. I did not try to download them via different browser. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey komrad9, sorry to jump in here, but could you maybe try another app or program to unzip the downloaded files? 

         

        Do you still get an error? If so, I'd appreciate a screenshot too. 

         

        Thanks! 

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