We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
GZ5
3 years agoHelpful | Level 6
Viewing dates when uploading media (photos & videos) in Dropbox app
Hey,
So up until today, when I uploaded files such as photos and videos through the Dropbox App on i-phone, the app sorted the files with a date title.
Something happened and the date titles dis...
Megan
Dropbox Staff
Hey Slacasse, thanks for using Dropbox and welcome to our Community!
In regards to the creation date of your content, how did you upload it in the first place?
I am assuming you used our mobile app, correct? Was it through camera uploads, or manually using the "+" sign? Do the files show the correct metadata when you access their properties after downloading it locally on your computer?
Any additional information is more than welcome!
neongreen
2 years agoNew member | Level 2
I have just uploaded several videos to dropbox. The original dates, camera info etc. are now gone. Sadly, I deleted the videos as I was putting them on dropbox to free up space. Is there a way to see the original data or is it just stripped away when uploading to dropbox?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!