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Forum Discussion
Why is Dropbox Browser so slow?
I use the browser version of Dropbox exclusively, and am baffled as to why the speeds are so painfully slow.
We have gigabit internet at our studio, and while very other browser-based activity...
Jay
Dropbox Staff
Dropbox Staff
Hi Jay,
This is an issue that persists accross various browsers, ISPs and operating systems.
I generally run Safari, but have tried on chrome and firefox, on a widows workstation, and on various other macs in the studio and in other locations with different ISPs.
All of them are locked to a pretty constant 6MBps up or download speed in the browser version of dropbox.
This isnt a connection issue either, as a couple of the machines are connected to the router via cat 6 ethernet and regularly achieve 80MBps up and download speeds on other sites and services.
I doubt that the ISPs would be restricting only the dropbox domains- espeecially as Hyperoptic (one of my ISPs) advertise as a business service.
- JayIt’s worth asking them if there’s any restriction, or what speeds they on their end, since there are instances when Dropbox domains are specifically limited for these reasons.
We have dealt with cases where Dropbox domains were either completely blocked intentionally, accidentally, or purposely had their speed reduced, and it was ISP-based.Hi Jay.
Just an update on this. I have contacted Hyperoptic and they have confirmed that they in no way restrict traffic to Dropbox domains whatsoever.
I would very much like to get to the bottom of this, as mentioned in the previous post, I'm paying for a business service that is performing well under expectations.
Still currently seeing Upload and Download speeds cap out at 13MBps on a 100MBps connection
I am stuck at same 5MBps upload speed on browser? Any update?
I am running a small business so I don't have the same issues as you, but for those who follow this thread, I am a PC user and I found that response time is significantly faster in Edge than Chrome.
