We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
AxelG
3 years agoExplorer | Level 3
Cant edit shared Excel
For about 1 week ago I can no longer edit shared Excel files.
I dont have the option in the top to edit via Excel online, that whole button has just dissapeared.
Does somebody know why this has happend?
From your second screenshot, the default app to open the files is the Dropbox site. Could you change it to make this Excel on the web?
- NancyDropbox Staff
Thanks for posting on our forum today, AxelG.
Does the same thing happen if you try to access your Excel files via another browser? Also, does this occur for personal Excel files, or only shared ones?
You can also feel free to send me a screenshot of the options you see, and I’ll take a look. Just make sure there’s none of your personal info showing there.
Cheers!
- AxelGExplorer | Level 3
So i tried using another broweser but that did not help. As you can see entire button where you can choose to work in the file in excel online is gone.
I have similar files on Dropbox that cant be accessed via excel aswell.
But I have seen that if someone is already working in the file, the pop up shows up saying that I can see the updated file via Excel online. And asking me if I want to open it via Excel online. Then it works, but as I said, only if someone is actively working in it.
- HannahDropbox Staff
Hey AxelG, sorry to jump in here.
If you click on the dropdown menu (arrow) next to the 'download' option, what other options do you see?
And if you click on the '...' (ellipsis) button on the right side of the file name, before actually opening it to preview it, do you see the 'open in' option there?
- Luisa6Explorer | Level 32 weeks ago i cant edit ir Open excel ir word files
- Luisa6Explorer | Level 3
I use Android.
In the dropbox application / files / *.*xls file
Then I visualize the file and when I press the edit key (a square with a diagonal line) to write, the dropbox goes back and the files in the archive appear again.
Before, when I pressed the edit key, I was able to work on the file.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!