We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Sarah00's avatar
Sarah00
Explorer | Level 3
2 months ago

Dropbox syncing after computer restart from Time Machine backup: Will I end up with duplicate files?

I had to restart my computer from a Time Machine backup and am trying to re-sync my Dropbox files. This is especially important because the backup was recorded 4 days before the computer issue and I ...
Desktop
Mac
Organize
Restore
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Sarah00 - thanks for posting on our Community and happy Monday!

 

Could you please clarify your computer's OS version and the current status and version of the Dropbox desktop app as shown in your menu bar at the moment? 

 

Thanks!

Sarah00's avatar
Sarah00
Explorer | Level 3
2 months ago

Hi Walter,

After the update that caused my computer to crash and start this whole mess, I am running Sequoia 15.0.1 and I had installed the most recent version of Dropbox 209.4.3661

 

My computer restarted overnight because of an “issue” so I’m trying to get it all opened again.

 

At this point it looks like all the 22,000 files have synched and I don’t SEE any duplicates. I’m relieved. Thanks for following up.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!