We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Roger K's avatar
Roger K
Explorer | Level 3
7 months ago

Folders are in confusing locations on Windows 10.

How to untangle unwanted syncs using Windows 10 File Explorer?   I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have starte...
Desktop
Organize
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Roger K, thanks for messaging the Community!

 

In order to understand what you're referring to , could you attach a screenshot showing this layout in Explorer?

 

This will help me to assist further!

Roger K's avatar
Roger K
Explorer | Level 3
7 months ago

I would like to attach two screenshots on a Word A4 document, but cannot see a link to attach here. Would another format such as PDF work?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    You can attach an image, (either JPG or PNG) by clicking this button in your next reply:

     

     

    We wouldn't be able to accept a Word or PDF. You can take a screenshot on your computer using these steps.

    • Roger K's avatar
      Roger K
      Explorer | Level 3
      7 months ago

      This looks small but has two screenshots

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        In the screenshot, there's only a notification about an F: that can't be accessed, which doesn't contain any file path related to Dropbox. 

         

        Could you clarify why this has to do with the Dropbox desktop application?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!