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Forum Discussion

Roger K's avatar
Roger K
Explorer | Level 3
7 months ago

Folders are in confusing locations on Windows 10.

How to untangle unwanted syncs using Windows 10 File Explorer?

 

I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have started to be confused: some subfolders appearing under Dropbox, others where they should be: Windows Quick Access. No Dropbox app is used on the PC with Dropbox (2GB UK storage). I don't want to upgrade from my free installation and want to use Dropbox only for a few folders synced with Dropbox servers. Otherwise leave my folders as I set them!

 

I can find no Settings to sync or unsync folders with Dropbox. Right-clicking the folder in Win Explorer brings an error message saying the drive F: is unavailable. It's a USB drive only logged in at the times I update. Have Dropbox servers spotted a chance when this happened? I didn't authorise it!

 

Desktop
Organize
Windows
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi Roger K, thanks for messaging the Community!

     

    In order to understand what you're referring to , could you attach a screenshot showing this layout in Explorer?

     

    This will help me to assist further!

    • Roger K's avatar
      Roger K
      Explorer | Level 3
      7 months ago

      I would like to attach two screenshots on a Word A4 document, but cannot see a link to attach here. Would another format such as PDF work?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        You can attach an image, (either JPG or PNG) by clicking this button in your next reply:

         

         

        We wouldn't be able to accept a Word or PDF. You can take a screenshot on your computer using these steps.

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