We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Rayborne
4 years agoHelpful | Level 6
Full DropBox even after deleting files/folders
I tried replying to other posts on this matter but for some reason I was not allowed so I created this new post.
My DropBox says it is full however I deleted lots of files/folders. The status...
- 4 years ago
Well I am a dumb A%& I totally missed the gigabyte vs terabyte drive limits my bad my expectations were way out of line.
My Bad!
Hannah
Dropbox Staff
Hey Rayborne, thanks for reaching out to our Community.
The best way to check how much Dropbox space you're using, is the plan tab in your account settings.
It will let you know how much more content you need to delete, to be under quota.
Keep in mind that shared folders also take up space in every member's account.
So, if other people keep adding files to the folders, they'll also take up space in your account too.
Let me know if you have any questions!
The best way to check how much Dropbox space you're using, is the plan tab in your account settings.
It will let you know how much more content you need to delete, to be under quota.
Keep in mind that shared folders also take up space in every member's account.
So, if other people keep adding files to the folders, they'll also take up space in your account too.
Let me know if you have any questions!
michaelkakalik
2 years agoExplorer | Level 3
hey !
my problem is similar.
one of my connected friends has only 2,0 GB.
in none of her files is content.
I can delete, reinstall, put in, delete again and on and on.
nothing changes.
it's always 100,3% of data use.
my problem is similar.
one of my connected friends has only 2,0 GB.
in none of her files is content.
I can delete, reinstall, put in, delete again and on and on.
nothing changes.
it's always 100,3% of data use.
- Walter2 years agoDropbox Staff
Hey michaelkakalik, have you checked the backups page as well?
- michaelkakalik2 years agoExplorer | Level 3Hey !
I don't think, that I checked them.
Where can I find ??- Walter2 years agoDropbox Staff
You can just click on the page I linked above or navigate manually by clicking on the dotted icon on the upper left corner of your homepage and then on backup michaelkakalik
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!