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Forum Discussion
I don't see the option to ignore a folder within my right click's context menu. Any ideas?
According to https://help.dropbox.com/files-folders/restore-delete/ignored-files there should be a "Don’t sync to dropbox.com" option. I don't see it. I'm not a business user. I'm using Windows 10 with Dropbox v101.4.434. What am I doing wrong?
This is what I see:
Hi Antriel; welcome to our Community and thanks for using Dropbox!
For starters, let me clarify that this option is available when viewing your files through our new desktop app and not through your File Explorer (or Finder for Macs).
That said, this feature is gradually rolling out to all of our users so you might want to use the alternative method to set a file/folder to be ignored:
Windows
- Open the PowerShell application on your computer.
- Type the code below, replacing the file/folder path placeholder with the file/folder path you’d like to ignore.
Set-Content -Path 'C:\Users\yourname\Dropbox\ (Personal)/YourFileName.pdf' -Stream com.dropbox.ignored -Value 1
3. Press enter on your keyboard.
The icon beside your file or folder will change to a gray minus sign indicating that it has been ignored.
Let me know how it goes!
- Walter
Dropbox Staff
Hi Antriel; welcome to our Community and thanks for using Dropbox!
For starters, let me clarify that this option is available when viewing your files through our new desktop app and not through your File Explorer (or Finder for Macs).
That said, this feature is gradually rolling out to all of our users so you might want to use the alternative method to set a file/folder to be ignored:
Windows
- Open the PowerShell application on your computer.
- Type the code below, replacing the file/folder path placeholder with the file/folder path you’d like to ignore.
Set-Content -Path 'C:\Users\yourname\Dropbox\ (Personal)/YourFileName.pdf' -Stream com.dropbox.ignored -Value 1
3. Press enter on your keyboard.
The icon beside your file or folder will change to a gray minus sign indicating that it has been ignored.
Let me know how it goes!
Is this still the solution?
We have a team account and there's a software we use that we can't work on a network drive, so would like to have an "ignore" option so that staff can use that folder on their hard drive without worrying that it will synchronize the folder. Or is there another way to do this?
- Megan
Hey hollymacdonald, welcome to our Community!
Yes, this feature is still available and you can use it to ignore certain folders so they aren’t stored on the Dropbox server.
I hope this clarifies!
Hi Walter, I was using the desktop app, so I guess I have to wait until it becomes available to me too. The manual approach worked though, thanks.
