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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9
3 months ago

I'm being asked to save a copy of my Excel file instead of the original file on mobile.

I have a spreadsheer in a shared Dropbox folder and I am the only person with editor access to it.   When I open it on my desktop it saves fine, but when I open it on my mobile it tries to save a...
Edit
Microsoft Office
Mobile
Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9

Hi @Hannah 

 

Android. Screenshot here.

 

That's when I try to save it. When I open it, it just looks like any other spreadsheet.

 

Dave

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Would you mind attaching the screenshot to your reply, Dave? For security reasons we can't access the link above, I'm afraid.

  • Dave_Rado's avatar
    Dave_Rado
    Collaborator | Level 9
    3 months ago

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      I'm afraid the image isn't loading for us, Dave, it looks broken. 😕 

       

      If you're on your mobile device, I'd suggest requesting the desktop version of the site, to see the upload button to attach the screenshot.

      • Dave_Rado's avatar
        Dave_Rado
        Collaborator | Level 9
        3 months ago

        I'm on a desktop computer running Windows 10 and the image looks perfect on my screen. I can't see an upload button. I used the "Insert Image" button to insert it, which is the only button I can see that looks relevant apart from the "insert link" button that I used previously.

         

        Here it is again:

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