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Forum Discussion
Mmmooo
4 years agoHelpful | Level 6
Search not working
Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
- 4 years agoSolved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.
If anyone else experiences this problem, try waiting it out. 🤷♂️
Kanthosamy
New member | Level 2
The search functions from the Web does not work when the files are there. Please help me cos it is frustrating when you are doing urgent work
amcoffice
3 years agoCollaborator | Level 10
Walter
I see that the incident page claims that the search problem was resolved October 20, which is absolutely not true. When I saw that, the first thing I did was run the same (simple) search that triggered the problem for me. Search still does not find that document.
I'd rather not waste more time posting about the problem all over again (but I will if necessary), much less be hampered in my work projects any longer, please reopen the search problem case and have completely fix Dropbox search.
Thank you
I see that the incident page claims that the search problem was resolved October 20, which is absolutely not true. When I saw that, the first thing I did was run the same (simple) search that triggered the problem for me. Search still does not find that document.
I'd rather not waste more time posting about the problem all over again (but I will if necessary), much less be hampered in my work projects any longer, please reopen the search problem case and have completely fix Dropbox search.
Thank you
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