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raziel79's avatar
raziel79
Helpful | Level 6
6 years ago

Why do my tags disappear when I set my files to online only?

Dear,  i have installed dropbox app on 2 macs, i have sync my box and i have used colored native tags system on first mac to tag some files with custom tags. It was correctly replicated on second m...
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  • Walter's avatar
    Walter
    6 years ago

    Hey there raziel79, how are you today?

    As we don't currently have strong support for Mac OS's tagging feature (as you noticed the behavior is incosistent between 'Online Only' and 'Local' files), I wanted to thank you for the feedback and feature request for an option to be able to sync Mac's tags applied on files and/or folders across devices no matter what the state of those files is, be it 'Online Only' or 'Local'.

    Our dev team are always on the look for user input when creating our next versions of the Dropbox app and we're always looking for ways to improve our services. 

    Therefore, I will make sure your comments are passed along to them to express your interest in this. 

    If there's anything else I can assist with in the meantime, please let me know. 

thomashermant's avatar
thomashermant
New member | Level 2
5 years ago

Hi I've a problem concerning tags to.

 

- My original has the tag.

- I activate the sync of the folder

- The 'online-only' version loose the tag

- When I open the file, to get the original, the tag is back

What I don't know is when the file is resync again the 'online-ony' version loose the tag or not ?

Is there already a solution or a trick for now ?

 

Best regards,

Thanks in advance,

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