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Forum Discussion
bjehrenreich
3 years agoExplorer | Level 3
Windows 11 Smart Sync Icons Missing
Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon:
That little cardboard box icon goes away if the file becomes local. But otherwise the smart-sync icons don't show up. I tried reinstalling Dropbox and nothing changed. Oh and nothing at all on folders. Any ideas?
EDIT: Adobe Creative Cloud has it's own cloud storage and it's icons are still there. I know Windows has a limit on these kinds of icons. Is there any way to give Dropbox priority?
- JayDropbox Staff
Hi bjehrenreich, thanks for bringing this to our attention.
This appears to be a Windows icon, and isn't related to Dropbox itself.
You can see how many overlays you have by checking this thread.
If you need any further assistance, please let me know!
- Max BlastExplorer | Level 4
- That thread has bee archived... too bad.. i have the exact same problem.
- JayDropbox Staff
Hi Max Blast, the information can be found in this thread about the brown box icon.
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