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EverGiron's avatar
EverGiron
Explorer | Level 4
12 months ago

Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may

I have the Dropbox Plus account and I got this notice from Dropbox yesterday:  Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware....
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey there @sherberto, welcome to our Community!

 

It's possible that you're experiencing this behavior on your account.

 

Have you recently shared and files or links that could be a breach of the Terms of Service? Did you receive any relevant emails from Dropbox, on how to proceed?

 

Let me know more!

KS_creative's avatar
KS_creative
Explorer | Level 3
12 months ago

I never received an email from Dropbox. This is very frustrating! How can I get this resolved. I am the only one on my team that is having this issue.  

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey there KS_creative - sorry to jump in here, but would it be OK if we sent you an email to have a further look internally? 

    • KS_creative's avatar
      KS_creative
      Explorer | Level 3
      12 months ago

      sure

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Thanks for the cooperation KS_creative - you've got :envelope: 

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