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Forum Discussion
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
We seem to have survived the relocation of Dropbox files to the System library. However, since that change forced by the MacOS (we're running Ventura now, but this problem persisted under Monterey) the right-click menu option Copy Dropbox Link doesn't work: nothing is copied to the clipboard.
Files seem to be syncing as expected and the other menu options, including View on Dropbox.com all work.
I didn't realize how often I used this menu option until the last couple months. When it works, it's much more convenient than navigating to the folder online and copying the link from there.
Any fixes? I'm hoping I'm not the first to discover this bug.
Dropbox v167.4.4719
Sync status is Up to Date. However it warns me that it can't sync the Public folder, which has nothing in it.
- Jay
Dropbox Staff
Hi mattiaa, thanks for bringing this to our attention.
Could you check the site for that specific folder to confirm if a shared link has been created there?
Does this occur when copying shared links for other folders or files on your account?
Any other info or screenshots would be helpful!
We are having the same problem. Any link I create and copy is not copied to clipboard. When I go to paste it anywhere there is nothing there. Looking forward to hearing the solution to this.
it's working again for me today, but I dont know what happened to make it work, I took no action on my end since it was last not working....
For quite a while now (many months) when I right click in my Mac finder and select "create dropbox link" there copy is blank and there is nothing to paste. I am using an iMac with Monterey, but this happened with previous OS versions as well.
My business partners who are also using dropbox just started experiencing this same problem in the last few days. They have not made any changes to their hardware or software.
Any ideas? I have searched forum, installed and re-installed dropbox, etc.
- Megan
Hey windwisher, sorry to hear you're having issues with this.
What's the desktop app's exact status and version as shown in your menu bar at the moment?
Note that you can use these steps to create shared links for your files in the meantime.
Keep us posted!
The status says "your files are up to date".
The version number is v184.4.6543.
Interestingly, when I went into dropbox.com and tried to tried to create link to share, I received a message saying that my files may contain phishing content. This is not possible and happens with any file or any file type, or directlory, that I try to create a sharable link from. I've attached a screen shot.
