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Forum Discussion
Chad D.2
8 years agoHelpful | Level 6
couldn't save content Please check your internet connection and refresh the page
Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page" This hapens on any netwo...
- 8 years agoHey Chad D.2,Can you see if this happens in other browsers, like Chrome or Firefox, and let me know?Thanks!
Chad D.2
Helpful | Level 6
It does NOT happen in Chrome. It appears Dropbox is not integrated with Firefox. I can use Chrome for the time being and am happy to help with any troubleshooting in Safari. Thanks for the suggestion.
Chad D.2
8 years agoHelpful | Level 6
Chrome is not integrated with Dropbox on the ipad as far as I can tell so the work around will not work. Furthermore, it apepars this ONLY happens with a PDF, not a simple website. So when i try to save a webpage to Dropbox it works fine but when I try to save a PDF it gives the error.
- Chad D.28 years agoHelpful | Level 6
Allow me to complicate it more. If I choose the page with up arrow in the upper right corner, and select save to Dropbox I get the error. if I allow the "more" to pop up on the upper left corner, the save to Dropbox function works.
- Modoc698 years agoExplorer | Level 3I experience exactly the same issue. In addition now with IOS 11 the “More” option is not available anymore and therefore if I use the arrow on the bottom of the screen I have always the issue.
- Kirk2k7 years agoNew member | Level 2
I’ve been using an iPad Pro with iOS 11 and getting increasingly annoyed with not being able to save the contents of web based pdf file to Dropbox due to ‘couldn’t save contents’ message. In Safari, not Chrome, I found in the share menu (box with up arrow) a button called “Create PDF”. I’m not sure if this is a feature of iOS 11 or something added from one othe numerous pdf apps I’ve tried, but in any event, by using this button to create a pdf I am then able to go back to the share button and save to Dropbox without a problem.
I suspect the cause of the problem could be the opened pdf document is reformatted for the screen and is not recognizable as a pdf when trying to be saved to Dropbox. I’m sure someone else can determine that and correct for a future update.
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