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Forum Discussion
Dropbox App kills whole Internet / Router when uploading/sync.
Hi
Totally strange behaviour here.
So yesterday ive uploaded a 5gb zip to my dropbox , Halfway the lan connection steps out.
Since then everytime i start the dropbox app and it begins to sync...
Hi Megan
Its Windows 10 22h2 and latest Dropbox Version. I do not have any extra firewall software, only the windows one.
In the meantime ive deleted dropbox, re-installed and did a new index. While indexing everything works until like 99%. Then lan disconnects.
Ive also tried to limit the bandwith in the router, but no difference.
Nancy
Dropbox Staff
Dropbox StaffHi scare, I hope it’s alright to jump in.
Can you please follow the steps outlined here, to limit the bandwidth that’s being used by the Dropbox app?
Is it possible that you have a large folder on your Dropbox app that’s still syncing and hogging the connection?
If yes, and if it’s possible, I’d like you to remove this folder from your Dropbox app via selective sync, and let me know if you see any difference to your connection.
Hey Megan
i did alot of testing since the last post , including thottling the whole network traffic down for the one pc.
its an combination of the Intel I219-V network driver and dropbox. Everything works fine until is start dropbox. But when using an usb network card i can use dropbox. Of course ive tried to re-install the network drivers and so on. I dont know why dropbox causes the intel I219-V to overload , but for now i can use the usb connection as a workaround.
- Jay
HI scare, we appreciate the workaround you've discovered.
If you wish, you can submit a support ticket for the team to investigate this matter in more detail on their end.
