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Forum Discussion
Jaiy
8 months agoNew member | Level 2
Dropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'...
Jaiy
8 months agoNew member | Level 2
As another note...it took about a minute to get the link which seems long since the files have already been uploaded.
Nancy
8 months agoDropbox Staff
Hi Jaiy, thanks for posting on our Community.
Are you experiencing the same behavior on different browsers, or incognito mode?
If yes, I’d like a screenshot of the error you see, as well as the brown box that keeps appearing.
Keep me in the loop.
- Jaiy6 months agoNew member | Level 2
Hi...still having issues again today.
45MB file uploading. Fails within a minute or two mentioning about internet connection.
My internet connection is stable, I upload regularly about the same file sizes to other servers on the same browser.
I've tried different browsers with DropBox and tried Incognito mode and still the same issue.
Here is a screenshot of todays issue.
https://www.dropbox.com/scl/fi/pdsc23ormhblca20n7550/DropBox_Issue.png?rlkey=oem4p44txrdjkrxxn4aa23z9o&st=auz5nltn&dl=0- Jay6 months agoDropbox Staff
Hi @Jaiy, thanks for the info, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- jonahmo5 months agoNew member | Level 2
Same issue for me, for at least a month now, on Safari. No VPN/firewall/etc. My workaround is that I hit cancel in the upload queue, and then click retry. Sometimes the same thing happens, sometimes it works. Very annoying. As of today, I'm trying it with Chrome, and that seems to be stable, whereas Safari continues to fail over and over, and even my previous workaround isn't working at all.
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