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Forum Discussion
Dropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'...
Hi Nancy ,
I get the same problem when I switch to Incognito mode on Chrome. Here it is stuck trying to upload a 1.1 Mb file:
I get a different problem when I use the Dropbox app on Windows. I can open up my Dropbox folders in the Windows Explorer, and copy files from another Windows Explorer folder. This can often work, but I also get problems where I tell Dropbox to "Sync now" with the servers via a drop-down menu link:
In this case the syncing can also take extremely long. At least it runs in the background when I do this, so that eventually it gets uploaded. But sometimes it's taking too long for my immediate nneds, so I switch to the browser version ... and then I switch again if what I'm using starts to slow down ...
Megan
Dropbox Staff
Dropbox StaffHi kachunyu, let me also jump in there!
So it seems like we have two points here: one with how the website uploads content and one with the app, specifically when you use the sync now function.
As a first step, would it be possible to try uploading content using a different network/connection, to see if you get those same results again?
Also, when did this behavior first appear?
Can you also hover your mouse over the little Dropbox icon on your task bar, next to your WiFi and clarify the version of the app that you're using?
