We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Luminous's avatar
Luminous
Explorer | Level 3
5 years ago

I can't share links due to a DMCA notice. What can I do?

I rectory received this message below earlier today from Dropbox Hi Dropbox User, We've received a notification under the Digital Millennium Copyright Act ("DMCA") from IFPI that the following ...
Error Messages
FAQ
Share
Shared Links
  • Jay's avatar
    Jay
    5 years ago

    Could you provide me with the ticket ID in order to look into this matter in more detail? Thanks!

Luminous's avatar
Luminous
Explorer | Level 3
Thanks... But there is no option to contact the support team directly as I am given limited support.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

 

Try opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

 

From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox. Thanks!

  • Luminous's avatar
    Luminous
    Explorer | Level 3
    5 years ago
    Thanks for your response...

    After messaging the support team 3 days ago now, I have not receive any message from them neither a notification of recieving my email.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Could you provide me with the ticket ID in order to look into this matter in more detail? Thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!