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Forum Discussion
I keep getting an error when I try to open a word document - Additional permissions are required...
I keep getting the message to Grant File Access, followed by another message in chich additional permissionas are required. reading another post on the subject, restarting the computer does fix it. but this is happening on a daily basis. This is a mac running Mojave 10.14.4 (18E226).
I can't seem to find what the pattern is, why this occurs.
It happens maybe when it is syncing but then I cannot access any more files in the whole dropbox after the error moment onwards.
- Daphne
Dropbox Staff
I'm getting the same issue. Any idea how to resolve this?
