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Forum Discussion
I'm unable to see folders that others have shared with me on my desktop app.
I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if ...
Rich
Super User II
Super User II
kristies2 wrote:
... I want to go back to the way it was so I can see the other folders. ... but I cannot find anything that will allow me to see all the folders...
It sounds like you removed the folders using Selective Sync. Go back into Select Sync settings and check the folders again.
Hi, and thanks for writing. I couldn't find preferences, or my account, or anything else, because whenever I clicked on Dropbox, a regular microsoft window would open and show me the files - it was not opening an app. Once I figured out I was supposed to have an app, not just the window, I downloaded the app. I thought I had downloaded it, and I've had this computer for years, so it should have been there, but somehow it wasn't there. So I (re)installed it. I finally found preferences, then the sync settings and from there I was fine. So actually the whole problem was that my app had disappeared and I had to redownload it to find the place to change those settings. Maybe my mention of this will help someone in the future. 🙂
Thanks again!
