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Forum Discussion
My files aren't syncing with my colleague, why?
Hi,
Our dropbox files don’t sync anymore. Any tips?
- Rich
Super User II
Vlnk wrote:
Our dropbox files don’t sync anymore. Any tips?
You need to provide more information.
Are you getting any error messages? Is the Dropbox application installed and running? If so, what version is it? You can hover your cursor over the icon in your system tray (Windows) or menu bar (Mac) to check it's version and status. What operating system and version are you running.
Hey Rich. Thanks.
app version is 398.2.2. Hope that’s what you mean. Me and my collegue work with Apple. Latest versions. Dropbox syncs nowhere. I can save my documents and she hers, but we don’t see eachothers documents.- Jay
Dropbox Staff
Hi Vlnk, thanks for bringing this to our attention.
Do your files appear on the Dropbox site when you save files in the Dropbox folder in Finder?
Are you using shared folders, and have you added each other to the folders?
This will help me to assist further!
