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ElToro1966's avatar
ElToro1966
Helpful | Level 5
4 years ago

New folder shown as "Untitled Folder" on server and no content in the folder is synced

When I make a new folder and add files to that folder, it only shows up as an empty folder with the title "Untitled Folder" on the server. Moreover, the Dropbox client is showing only older files under "Recently Changed Files". None of the files in the new folder is shown. Tried restarting the Dropbox client but to no avail.

 

Additional info:

- The parent folder is a shared folder

- The Dropbox client is running on Ubuntu 20.10.

- The client version is v118.4.460

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  • ElToro1966's avatar
    ElToro1966
    4 years ago

    I figured I could try to start Dropbox from the command line to see what was happening. But first I stopped it and ran an update from the command line:

     

    $ sudo dropbox stop
$ sudo dropbox update

     

    Next, I started the client again, and got this result:

     

    $ dropbox start
Starting Dropbox...dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-KYeVhp
dropbox: initializing
dropbox: initializing python 3.8.7
dropbox: setting program path '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/dropbox'
dropbox: setting python path '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460:/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: enabling allocator metrics
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtCore.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtGui.cpython-38-x86_64-linux-gnu.so'
Dropbox isn't running!
Done!
$ dropbox: load fq extension '/home/eric/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtDBus.cpython-38-x86_64-linux-gnu.so'
Unable to monitor entire Dropbox folder hierarchy. Please run "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" and restart Dropbox to fix the problem.

     

    Did Ctrl-C to stop the daemon, and ran the change in the config-file:

     

    ^C
$ dropbox stop
Dropbox daemon stopped.
$ echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p
fs.inotify.max_user_watches=100000
fs.inotify.max_user_watches = 100000
fs.inotify.max_user_watches = 100000
fs.inotify.max_user_watches = 100000

     

    Re-started the daemon:

     

    $ dropbox start
Starting Dropbox...dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-xJxZI6
dropbox: initializing
dropbox: initializing python 3.8.7
dropbox: setting program path '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/dropbox'
dropbox: setting python path '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460:/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: enabling allocator metrics
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtCore.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtGui.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/****/.dropbox-dist/dropbox-lnx.x86_64-118.4.460/PyQt5.QtDBus.cpython-38-x86_64-linux-gnu.so'
Done!

     

    The Dropbox client is now humming along nicely, finding files and syncing them.

    Truly wonderful the Dropbox command-line tool is. :sunglasses:

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Are these files directly in the Dropbox folder ElToro1966 and not symlinked etc. to elsewhere?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Hey ElToro1966, what is the syncing status of the desktop app? Does it show that it's up to date?

        Do you get the same experience when you create a new folder and add new files to your account via the web?

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