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RedStar24's avatar
RedStar24
New member | Level 2
15 days ago

Photos and videos display on wrong date on my iOS device

I have an issue where some of my videos and photos have been auto uploaded from my iPhone they have the correct date (2016 08) as the file name. But in my photo display as today’s date 2024 10 31, when you look at information on the files they also show the correct date. So why are these image showing in year 2024 month October? They should be 2016 in May (which the majority of the images and photos taken at the same time do).

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there RedStar24 - sorry to hear about this.

     

    What is your device's OS version, and the version of the Dropbox mobile app installed there? 

     

    Can you please try downloading or exporting those files to your device and uploading them manually through the upload button in the mobile app?

     

    If the issue persists after that, please send us a screenshot so that we can have a visual too.

     

    Thanks!

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