You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Tziporah Cohen's avatar
Tziporah Cohen
Helpful | Level 5
3 years ago

Reaching Maxium capacity messages not accurate

Hi all, I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space. Any insight into this? Thanks.
Account Settings
Dropbox Basic
Quota
Share
Space and storage
  • Tziporah Cohen's avatar
    Tziporah Cohen
    3 years ago

    Thanks, that makes sense. I guess when you have aquired more storage the 80% threshold for alerts comes too soon.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Tziporah Cohen wrote:

I am getting alerts from Dropbox saying I am reaching capacity limits and won't be able to sync soon, despite having 2.4 GB of unused space.

The notification likely triggers when you reach 80% capacity, which is the amount of storage you're currently using. There are no settings to customize the notifications, but you can turn them off on your Notifications page.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!