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Briskola
4 years agoHelpful | Level 7
Screenshot in dropbox not working
Hi, I set from dropbox settings to share my screenshots via dropbox (attached photo), however the app does not create a screenshot folder for me inside my Dropbox default folder and does not create any links, and my screenshots remain in the folder they were in.
Does this mean we're good to go ahead and send you an email from our end to investigate further MajinBrut ?
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- Daphne
Dropbox Staff
Hey there Briskola, I hope you're having a good day!
Can you just let me know what version of the app you have installed?
Also, what is the current sync status showing?
Looking forward to hearing back from you!- BriskolaHelpful | Level 7
My dropbox version is 117.4.378
Sync status is ok it upload everything of my selected folders
- Daphne
Dropbox Staff
Thanks for getting back to me here Briskola.
Can you let me know the exact sync status? Is it showing "up to date", or "syncing xx files"?
Also, do you have your Mac's settings to save screenshots to the Desktop? This is necessary for the Dropbox app to be able to save the screenshots.
If you're not sure about this, you can do a quick web search on how to find the location screenshots are set to save, depending on your OS version.
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