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gimmeabreak's avatar
gimmeabreak
Explorer | Level 4
3 years ago

Share Folders

I'm on a free account. I just uploaded some files to a new folder. I have nothing else in my dropbox except for the 4 files i just added.  Now I'm trying to share that folder with one other person bu...
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  • Megan's avatar
    Megan
    3 years ago
    Hey gimmeabreak, don't worry at all, this is why I am here!

    I just sent you an email in order for us to have some account-specific info. 

    Reply back to the email, and we'll take it from there. 

    Thank you very much!
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hey gimmeabreak, don't worry at all, this is why I am here!

I just sent you an email in order for us to have some account-specific info. 

Reply back to the email, and we'll take it from there. 

Thank you very much!
dag909's avatar
dag909
Explorer | Level 3
2 years ago

I'm having the same issue and it's been happening for years. I can't share anything. I could not find a way to open a ticket anywhere on the web portal, to get someone to unblock it for me. It should be automatically clearing itself up, even if after a long time maybe a month, but it's just blocked indefinitely. Please help.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi dag909, thanks for posting here today! 

     

    I'd need some account specific info on my end, in order to assist with that. Can I send you an email, in order for us to have a closer look into this?

     

    Let me know more!

    • dag909's avatar
      dag909
      Explorer | Level 3
      2 years ago

      Yes, please email me anytime. I would be very happy if you are able to help with this problem. I'm sure it's just some sort of checkbox on the back end, preventing me from sharing.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi dag909, I just sent you an email, I'll see you there.

         

        Cheers!

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