We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

juhomi's avatar
juhomi
New member | Level 2
2 years ago

Sharing a large folder to someone with free account

I have the personal 2TB subscription plan, and I tried  to share a folder with size of 6GB to someone with a free 2GB plan. It seems that they are unable to view or edit the contents of the folder, and instead get an error message stating they do not have enough storage space. Is it not possible to share a large folder like this to someone with a free plan?

  • Hi there juhomi, thanks for joining our Community and happy Monday!
     

    It's true that shared folders take up space on each Dropbox account that's a member of the share.

     

    If you'd like to share a folder with them without it taking up space in their account, you can share a link to the folder with view only rights instead. 

     

    If, on the other hand, they're going to need to upload files to your own account without affecting their own, you can open up a file request for them. 

     

    I hope this helps!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there juhomi, thanks for joining our Community and happy Monday!
     

    It's true that shared folders take up space on each Dropbox account that's a member of the share.

     

    If you'd like to share a folder with them without it taking up space in their account, you can share a link to the folder with view only rights instead. 

     

    If, on the other hand, they're going to need to upload files to your own account without affecting their own, you can open up a file request for them. 

     

    I hope this helps!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!