You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
X3ND
5 months agoNew member | Level 2
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone,
I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both ve...
X3ND
New member | Level 2
Hi Jay,
[Edited]
No, none - and this happens with dozens of shared folders in my Dropbox - they simply all share the naming characteristic that I described. I realise that you'll treat me with suspicion, first looking for the blame on my end - but I've been using Dropbox for 10+ years, on three different OSes, and this time it it really does look to me like a bug.
But...
I just tested this by creating three fresh folders (ABC-X1, ABC-X2, ABC-X3), and for new folders the sync works ok. So it must be something more complex - but for already existing folders the problem persists, also for empty shared folders.
Thanks again!
X3ND
5 months agoNew member | Level 2
Hi again,
So, continuing my testing:
> I just tested this by creating three fresh folders (ABC-X1, ABC-X2, ABC-X3),
> and for new folders the sync works ok.
However, despite the fact that these test folders did show locally, I cannot un-sync them (!) - I've marked them to stop showing locally, and they still do.
Without even trying, I now expect that if I unliked dropbox app, deleted files, and re-downloaded them again, these three folders would now be gone.
So it looks like the bug actually does exist, and is relatively easy to reproduce, even for empty folders.
I look forward to someone trying this on their mac and confirming whether the issue exists as described above.
Thanks again!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!