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Forum Discussion
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone,
I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both ve...
Jay
Dropbox Staff
Dropbox StaffHi X3ND, thanks for bringing this to our attention.
Do any of the folders have incompatible characters for Mac OS, such as those listed in this article?
This will help me to assist further!
JayDropbox Staff
Dropbox StaffCould you clarify exactly how you marked those folders to not appear locally? Did you use the selective sync feature, or something else?
Yes, that's exactly what I did.
The three test folders are visible locally. I went to settings->selective sync, and unmarked FOUR folders (three test folders, and one differently named "reference" folder. The reference folder nicely disappeared from the local file system, while three test folders persist.
Thanks for continuing to help me, Jay 🙂
- Jay
Thanks for the info, could you contact the support team directly for them to investigate this matter in more detail on their end?
