We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Filip H
3 years agoHelpful | Level 6
Upload through File Request failed
I want to use the File Request feature to offer my clients an easy way to upload a large amount of files (usually 100-500GB) on the internet. I have a professional account. But usually, my clients have trouble uploading files because they have for example an unstable internet connection or their computer turns down during the upload. The problem is that when the upload is interrupted it doesn't resume it after the internet connection is back. WeTransfer can handle an unstable internet connection so I am thinking about using it instead of Dropbox.
How can my clients upload through File Request without these fails?
Or should I share a folder with them? Is it more stable to upload the files to a folder I share with them?
Thank you!
Thank you for your reply Jay.
I hope you will add this "resume" feature soon... or create a download/upload manager app or extension. Thanks!
- JayDropbox StaffHi Filip H, thanks for bringing this to our attention.
Currently, there isn't a feature to resume interrupted uploads via file requests.
Shared folders would be more reliable since the files are directly synced to the site. However, the shared folder would take up quota on their account as well, so they'd need enough quota to be able to sync those files across.
If you need any more details, feel free to message back!- Filip HHelpful | Level 6
Thank you for your reply Jay.
I hope you will add this "resume" feature soon... or create a download/upload manager app or extension. Thanks!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!